The following OPERATIONS SYSTEM downloads are CCA systems which help operations units to carry out their daily work dealing with Consumer debt. Typically they help establish and monitor targets and priorities.

CCA is a very strong advocate of Management Information that gives quantified positive feedback  of operational parameters, so that unit managers know 'where they have to set the levers today' in order to realign with their monthly targets if they are adrift. Uniquely, this essential principle is built in to all our systems.

These downloads are not the full CCA systems being used by our clients, and so need neither a licence nor special installation. Instead they are reduced versions of our proprietary systems, allowing you to examine the functions and features as they apply in your own daily operations management and using your own data.

	Mini DMS SP Mini DMS - a system to demonstrate how to stay on track in daily outbound dialler operations in collections - featuring DMS, the 'must have' ULTIMATE tool for positive dialler operation control! Developed by CCA over many projects and years of dialler operations improvement work. $0.01
	Mini DMS HP Mini DMS HP - version for use in higher volume / throughput collections operations (see detail). $0.01

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